About us

Small Appliances Repair

We are the reference company in Italy for the repair of small domestic appliances, under warranty or out of warranty. A large knowledge of the sector and specialized and constantly updated personnel are our strengths. We provide assistance and technical advice to our customers to assist them in any of their needs.

Releco is the principal company in Italy in after-sales technical assistance of PED (small domestic appliance). We are a reality of twenty-six people, with twenty-one specialized technicians. Our path is constantly growing and has led us to close 2022 with over 135,000 interventions always guaranteeing quality, speed and flexibility to all our customers so much to make us to earn 95% of customer satisfaction. Our goal is to grow, innovate technologically by focusing on motivated, dynamic and prepared staff, with the ambition to improve ourselves as a company and to act as the main interlocutor for our customers to provide a 360 ° after-sales service.

Small Appliances Repair

Small Appliances Repair

Small Appliances Repair

Our mission
Our mission is to provide innovative, competitive and quality after-sales assistance services placing ourselves as the main interlocutor for our customers, ensuring a complete service thanks to a long experience acquired in the sector that allows us to offer customized services and tailor-made solutions, performing and professional, for every need, embracing all sides of technical assistance: from telephone management of intervention requests (even remotely in augmented reality) to repair, passing through logistics and data analysis.

La Storia
Releco srl was born (Riparazioni ELEttrodomestici, COlombo); 2005
Releco becomes an authorized CAT for the main PED brands such as DeLonghi, Groupe Seb and many others 2006
Releco is chosen, as a partner in after-sales technical assistance, by the Philips group 2009
Even Miele chooses Releco as a technical partner 2010
Transfer to new property in Bergamo, via Tadino 2012
Releco opens a new store and technical assistance center in Busnago, at the Globo Shopping Center 2013
Releco begins to explore the e-commerce world by creating marketplace where it sells finished products, spare parts, accessories and much more 2013
Releco also opens a branch office in Treviglio, thus guaranteeing assistance to customers in the southernmost area of the province of Bergamo 2014
Releco reunites its branches in a warehouse in Azzano San Paolo where it will begin to enter and establish itself as a B2B reality 2017
From here, in fact, Releco begins its collaboration with Nespresso and becomes its authorized technical assistance center 2017
Collaboration with DeLonghi, Seb, Philips to manage returns on online purchases as Refurbishing operations 2018
Start of exclusive supply of technical assistance for Krups-Heineken draught beer machines 2018
Releco unifies the company activities in a single location in Treviolo, in more than 1.000 square meters leaving an exhibition corner for sale and a pick-up point for repairs in Bergamo via San Bernardino 73. 2018
We obtain the ISO 9001 certification in the After Sales Service field for household appliances
Releco begins to offer Assistance Services to professional on-field coffee machines
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Riparazione elettrodomestici a Bergamo
Amministrazione - Sede Operativa - Sede Legale
Via Generale C.A. Dalla Chiesa 13, plant 21/22/23
24048 | Treviolo (BG) | Italy

Cap. Sociale Euro 200.000,00 i.v.

Tel. 035 0514347
Email. This email address is being protected from spambots. You need JavaScript enabled to view it.

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